Security · Insider risk

Detect, contain, and document insider abuse in the systems you already run

Malicious insiders, compromised credentials, and negligent errors all use valid accounts and entitlements. The work is to catch abuse chains early, execute containment your legal and HR teams can stand behind, and keep evidence usable if the matter escalates.

We align MDR, DLP, and identity telemetry with written runbooks—not a parallel tool stack. Program structure and control mapping follow patterns auditors recognize from NIST SP 800-53 and ISO/IEC 27001 where those frameworks apply to your scope.

We design and operate in live enterprise estates—hybrid identity, SaaS, endpoints, and mail—alongside the same SOC workflows you use for external threats.

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What this program includes

  • Use-case and data-source design so insider hypotheses show up in existing SIEM or MDR queues, not a side channel.
  • Technical and procedural containment playbooks—pre-approved steps, RACI with HR and legal, and evidence handling your counsel can reuse.
  • Access, DLP, and privileged-path hardening scoped to the roles that actually touch sensitive data.
  • Role-based training and manager guidance tied to acceptable-use policy and to the same scenarios the SOC hunts.
  • Tabletop exercises and maturity checkpoints so the program stays testable, not shelfware.

When you already use intSignal for MDR or infrastructure, the same delivery teams and change discipline can extend to insider cases—no parallel vendor thread.

Signals analysts can defend—not vague “user risk” scores

Peer baselines follow role and region. Joiner-mover-leaver context from identity is fused in so a promotion or transfer does not look like an incident.

Data movement is correlated with business calendars so legitimate crunch periods do not flood the queue.

Insider cases surface as sequences—privilege change adjacent to bulk export, dormant account revival followed by OAuth consent—not isolated log lines.

Where you authorize ML, scoring lands in the same SIEM or MDR queue with factors tier-one analysts can explain in a ticket.

  • Cloud, endpoint, mail, and CASB audit feeds normalized to entity timelines
  • Exfil patterns: personal webmail, removable media exceptions, off-hours crown-jewel access
  • Documentation for purpose limitation, retention, and escalation to HR or privacy
  • Optional alignment with AI-driven UEBA when models fit your governance bar

Shrink blast radius before loss scales

Mitigation pairs least-privilege access, just-in-time admin paths, and DLP with playbooks. Containment stays fast, proportional, and pre-approved by risk and legal.

Sensitive departures get coordinated steps: session revoke, device posture checks, litigation hold—without broadcasting drama in the ticket queue.
Post-incident metrics feed a remediation backlog leadership can track.

  • Pre-approved containment: session kill, isolation, mailbox hold, token revoke
  • Tabletops with HR and legal for insider and ATO scenarios
  • Separation of duties for high-risk financial and customer workflows
  • Evidence preservation and chain-of-custody aligned to investigation policy

Culture and policy people actually follow

Training reduces negligent mistakes. It also sets expectations for acceptable use and for monitoring—so later investigations do not blindside the workforce.

Executives see fraud and wire-abuse scenarios. Developers see secrets handling and production access. People managers see safe reporting and escalation paths.
Phishing and social simulations follow regional labor norms your HR team already cares about.

  • Micro-learning after policy changes and after near-miss incidents you can share
  • Clear reporting channels that reach the insider program early
  • Manager briefings on coordinated response with security
  • Metrics: completion, click rates, and qualitative feedback from business partners

Capabilities

What we deliver with your security and people teams

Program design, engineering, tuning, and tabletop facilitation.
Scope tracks the controls you already own and the jurisdictions where you operate—no rip-and-replace prerequisite.

Telemetry and use-case design

Inventory sources, entity resolution, and prioritized insider hypotheses mapped to MDR and SIEM content lifecycles.

Runbooks and RACI

Written coordination between SOC, HR, legal, and privacy—including when not to tip a subject and how to preserve evidence.

Control hardening

Access reviews, break-glass monitoring, and DLP alignment for structured egress channels.

Privileged cohort monitoring

Jump hosts, cloud IAM graph walks, and toxic combinations for administrators and contractors.

Case templates

HR/legal referral packets, restricted review practices, and ITSM integration so cases stay auditable.

Training and sustainment

Curriculum tied to your acceptable-use policy and refresh cadence after major incidents or tool rollouts.

Governance

Investigations that hold up to workforce and regulator scrutiny

We document purpose limitation, minimization of sensitive attributes, geographic restrictions on storage and analyst access, and periodic access reviews tied to your IAM program.

Where communications or productivity telemetry is in scope, queries are justified, time-bound, and approved—not fishing expeditions.

  • Data protection impact assessments for new sources
  • Role-based views that redact content while keeping security metadata
  • Pilot phases before enterprise-wide behavioral scoring
  • Union and works council patterns captured where applicable

Outcomes

What improves when the program is integrated—not bolted on

Earlier detection

Abuse chains surface in hours or days instead of after damage posts to finance or customers.

Fewer duplicate queues

Insider hypotheses ride the same triage paths as external threats—less swivel-chair between tools.

Consistent, fair response

Playbooks reduce ad hoc decisions that create liability or uneven treatment of employees.

Measurable maturity

Coverage, time-to-contain, and training effectiveness roll up for risk committees and boards.

High-stakes response

When cases are sensitive, speed and discipline both matter

We pressure-test runbooks for legal hold and law enforcement coordination.
The same pass covers insider subjects who still have physical or logical access—where a wrong notification can compromise the whole case.

Containment without tipping

Staged technical steps that preserve optionality for HR and investigations.

  • Quiet session and token revocation patterns
  • Device isolation that does not broadcast alerts to the user
  • Pre-approved exceptions for executives and regulated roles

Evidence integrity

Chain-of-custody, retention aligned to investigation lifecycle, and export packages your counsel recognizes.

  • Immutable log destinations where required
  • Restricted-access review rooms
  • Mapping to compliance sampling expectations

After action

Control gaps become a tracked backlog—not a slide deck that gathers dust.

  • Root-cause and control-failure tagging
  • Quarterly trend reviews with leadership
  • Training updates tied to real near-misses you can disclose

Approach

How we engage

Assess

Telemetry inventory, policy review, and gap analysis against frameworks you care about (NIST, ISO, sector patterns).

Architect

Data flows, RACI between SOC and people teams, and integration contracts with SIEM, SOAR, and ITSM.

Deploy & tune

Phased use cases, baseline burn-in, purple validation, and analyst coaching on interpretation—not just clicks.

Sustain

Tabletop cadence, training refresh, and quarterly metrics reviews with trend and cost context.

FAQ

Frequently asked questions

Scope is defined with legal and HR: approved data sources, retention, notice where required, and escalation paths. Analytics focus on policy violations and risk indicators tied to job role—not surveillance for its own sake—and align with employment agreements and regional regulations.

No. Many organizations start with existing SOC analysts plus HR and legal on-call for escalations. We help define thresholds, runbooks, and when to stand up a dedicated insider function based on case volume and severity.

Insider programs consume the same telemetry MDR already triages—identity, endpoint, email, and cloud—plus DLP and access logs where deployed. We unify hypotheses and handoffs so insider cases are not a separate alert queue with duplicate tooling.

When you need entity risk scoring, graph-aware sequences, and model governance, we align with the same delivery patterns as our AI security and insider threat detection practice—integrated with SIEM and MDR, not a parallel black box.

Stand up or mature your insider threat program

Share your tooling, sensitive roles, and any prior incidents you can discuss under NDA.

We return a concise view of detection sources, mitigation priorities, and training cadence—written so security, HR, and legal can sign off on the same page.