ITAM
You cannot protect or plan what you cannot see. We maintain trustworthy records of hardware, software, cloud subscriptions, and warranties—fed by discovery tools and disciplined process—so procurement, security, and finance share one version of the truth.
Truth vs. hope
Drift pattern
Serials live in shipping emails. Licenses live in a PDF from 2019. Cloud seats multiply every time a team “just needs a trial.” Security asks for coverage maps and gets shrugs.
Managed ITAM
Feeds from MDM, SAM, and procurement reconcile to exceptions you can see. Refreshes trigger on age and lease. Audits get attachments, not apologies.
Capabilities
Expand each pillar; your SOW picks depth per pillar and tool stack.
Serials, custodians, locations, and status from deploy to disposal—with reconciliation when devices ghost the network.
Installer titles mapped to publishers and license metrics so true-ups start from facts.
SaaS spend signals coordinated with finance when integrated—fewer mystery renewals and shadow tiers.
Age, lease end, performance, and support status triggers for replacement waves—not only when users complain.
Secure wipe certificates and retirement records regulators and insurers increasingly ask for.
When you use a CMDB, we keep configuration item accuracy for critical classes—so incident and change tools stop lying.
Security & risk
Coverage maps and ownership matter when EDR, patching, and access reviews ask “what do we actually have?”
Devices and servers tied to agents and policy scope.
Inventory of admin tools and remote access titles.
Asset location context for regulated data handling.
Rapid lists of affected assets during IR.
Entitlement data fed to IAM campaigns.
Proof of controls and asset counts when carriers ask.
Use cases
Publisher or internal audit lands in six weeks—you need normalized entitlements and deployment proof yesterday.
Two ERPs, two CMDBs, duplicate devices—we converge with rules, not vibes.
IaaS instances, SaaS seats, and on-prem hardware in one governance model.
Outcomes
We do not replace procurement legal review on contracts—we supply accurate counts and timelines so buyers negotiate from strength.
Engagement
Tools, feeds, authoritative sources, pain audits, and finance expectations.
CI classes, reconciliation rules, RACI with procurement and helpdesk.
Initial import, normalization dictionary, exception backlog.
Monthly cycles, continuous high-churn sync, ticket integration.
Refresh roadmaps, SAM maturity, and executive dashboards.
Why intSignal
Depth, bench, and operational maturity—without the overhead of building a 24/7 roster from scratch.
Evidence trails for who had what, when—not a folder of maybe-accurate exports.
True counts for true-ups and renewals before the vendor’s spreadsheet becomes law.
A system of record people are trained to use and held accountable to update.
Disposal and reuse metrics where your program tracks them.
FAQ
Flexera, ServiceNow SAM, Lansweeper, Intune-reported inventory, and many other discovery or CMDB platforms—we adapt to your stack.
Typically monthly deep reviews with continuous automated reconciliation for high-change items like endpoints and cloud seats.
We prepare evidence and deployment facts; negotiation strategy stays with procurement and legal.
Yes—the SOW defines CI classes, accuracy targets, and integrations so effort matches priority.
MDM and agents feed inventory, reconciled to procurement and desk moves—often paired with managed endpoints for one device truth.
Share discovery tools, CMDB or SAM platform, cloud footprint, and audit pressure—we will propose reconciliation model, integrations, and commercial structure.