Enterprise IT operations and security
SLA-defined operations across infrastructure, workplace, and security. 24/7 execution, tested recovery, accountable delivery.
Operate, defend, scale: defined ownership, SLAs, change control.
Operate
Service desk, endpoints, identity, collaboration, servers, network, backup, asset lifecycle. SLAs scoped to stack and region.
Defend
Detection and response, SOC operations, zero trust, and cloud controls aligned to required frameworks.
Advise
Roadmaps, architecture, M&A diligence, vendor selection, governance. Deliverables executable in run-state.
Connect
Telecom engineering, enterprise connectivity, hybrid and private cloud, edge, modernization. Capacity and risk explicit in design.
Map pressure to services, owners, measurable outcomes.
Less downtime and ticket volume. Workplace operations, identity lifecycle, collaboration, endpoints—aligned to security policy.
Correlate endpoint, cloud, network, identity. Human investigation, playbooks, response per risk appetite.
Retention, immutability, restore drills, DR runbooks to RTO/RPO. Continuity aligned to leadership restore order.
Design, modernize, operate telecom, WAN/LAN, hybrid and private cloud, edge. Capacity and resilience match application load.
Inventory, entitlements, renewals, rationalization. One view for procurement, IT, finance: owned assets versus actual use.
Architecture, migration sequencing, vendor selection, governance. Operations-ready handoff at go-live.
Defined SLAs. Tested recovery. Audit-ready evidence.
Prioritized response, backlog control, major-incident communications, monthly metrics by business impact.
Tickets, approvals, separation of duties for identity, mail, network, production changes.
Scheduled restore tests, DR runbook updates, backup criteria by application tier—beyond job-complete status.
Use-case tuning, hunt cadence, incident timelines. Pre-agreed containment for critical assets.
Onboarding and leaver workflows, license reclamation, CMDB or inventory sync. Spend decisions on current data.
BIA-linked priorities, comms templates, supplier dependencies, tabletops with tracked remediation—not checkbox drills.
Managed services (MSP)
Endpoint & device managementEmail & collaborationServer & infrastructureNetwork managementNetwork as a service (NaaS)IT asset managementVendor & license managementHardware as a service (HaaS)We return scope, ownership, and execution plan.
Provide environment, constraints, and priorities. We return scope, ownership, and success criteria.