Empowering a Private Medical Research Company with intSignal Solutions
Background
Provider: intSignal
Customer: Name Withheld for Privacy
Industry: Medical Research and Laboratory
A private medical research company and laboratory faced significant challenges in finding a cost-effective provider who could support all aspects of their project. They required a partner who could manage all vendors and cover their diverse needs comprehensively. intSignal stepped in to provide a tailored, all-encompassing solution.
Business Challenge
The company struggled to find a reliable, cost-effective provider capable of supporting their complex and multifaceted projects. They needed a single partner who could manage all their vendors and meet their diverse requirements, including high-performance infrastructure, AI-optimized cloud services, cybersecurity, network management, and advanced surveillance systems.
Solution Provided by intSignal
intSignal addressed the company's challenges by offering a range of customized services, ensuring seamless integration and comprehensive support for their operations.
- Cloud Phone Service:
- Custom Phone Service: intSignal provided a custom phone service tailored to the company's specific needs, managing communication efficiently across all their locations and offices. This ensured reliable and secure communication channels vital for their operations.
- Cloud Solutions:
- High-Performance Infrastructure: intSignal delivered a high-performance infrastructure at the edge combined with AI-optimized cloud servers and public cloud engines. This setup supported their analytics and required functionalities, providing robust performance and scalability.
- Collaborative AI and Custom Analytics Development: intSignal collaborated with the company's team to create AI and custom image and data analytics solutions specifically tailored to their research needs. This collaboration ensured that the solutions were perfectly aligned with their requirements.
- ERP Hosting and Cybersecurity Management: intSignal hosted the company's ERP system and managed their cybersecurity compliance, ensuring secure and efficient operations.
- Security as a Service (SECaaS) and SIEM:
- Comprehensive Security Management: intSignal provided SECaaS and SIEM services across all computers, identities, passwords, and devices, with continuous SOC monitoring. This ensured robust cybersecurity, data integrity, and compliance.
- Identity Theft Protection and Monitoring: intSignal implemented advanced identity theft protection and monitoring solutions, safeguarding sensitive data and ensuring privacy.
- Email Security: intSignal managed the company's email security, protecting against phishing, malware, and other cyber threats.
- Network Operations Center (NOC):
- Network Monitoring: intSignal monitored all of the company's locations and network devices, ensuring optimal performance and quick issue resolution.
- Network as a Service (NaaS):
- Comprehensive Network Solutions: intSignal provided all network, wireless, and system services for the company's labs and offices. This included setting up and managing the network infrastructure to ensure reliable connectivity and performance.
- Software-Defined Wide Area Network (SD-WAN):
- Enhanced Connectivity: intSignal implemented SD-WAN to connect edge computers and devices across all locations. This solution ensured priority routing and direct access to their cloud environment, facilitating smooth and efficient operations.
- Surveillance Camera Systems and AI Monitoring:
- Advanced Security Solutions: intSignal provided surveillance camera systems for security, utilizing machine learning and AI for system monitoring. Combined with IoT monitoring, management, design, and deployment, this ensured comprehensive security and operational efficiency.
Results
The implementation of intSignal's comprehensive solution led to significant improvements for the medical research company:
- Seamless Integration: All aspects of the company's IT infrastructure and security were seamlessly integrated, ensuring smooth operations.
- Cost-Effectiveness: intSignal's solutions provided a cost-effective alternative to managing multiple vendors, reducing overall expenses.
- Enhanced Performance: High-performance infrastructure and AI-optimized cloud services ensured robust performance and scalability.
- Improved Security: Comprehensive security measures, including SECaaS, SIEM, and advanced surveillance, ensured robust protection of data and systems.
- Reliable Connectivity: The implementation of SD-WAN and NaaS solutions ensured reliable and efficient connectivity across all locations.
Conclusion
intSignal's tailored IT solutions transformed the private medical research company's infrastructure, providing seamless IT management, robust security, and efficient cloud solutions. By integrating custom cloud phone services, high-performance infrastructure, comprehensive security management, and advanced surveillance systems, intSignal enabled the company to focus on their core research activities while ensuring smooth access and connectivity for all employees. This case study highlights intSignal's commitment to delivering customized solutions that address the unique challenges of each client, ensuring their success in a competitive industry.
